Shipping & Policies

For any other technical questions that may not be explained below, please feel free to email us at
Thank you!


COVID 19 DELAYS: Delays on orders may occur outside of the normal shipping time. USPS/UPS may delay items in shipment, if this happens it will say "arriving late" on the tracking and we cannot refund or reship because they will get delivered, just late. We are shipping as quickly as possible, but many of our manufacturers are experiencing delays. Orders that include DIY Paint may take up to 4 weeks.  

New releases and sale items may take longer to ship due to demand. Handmade items may take up to three weeks. On occasion there are delays from shipping companies and weather that are out of our control. Please feel free to email us anytime for a shipping update, we always do our best to fill orders as soon as possible. Email:

We offer only Domestic Shipping within the United States at this time!

PLEASE NOTEALL SALE ARE FINAL. We cannot issue refunds, exchanges, etc. Please double check that you have everything in your cart.  Warranties are not expressed or implied. 

Damages must be reported to us within 24 hours of the packaging being marked as delivered from the tracking on the USPS or UPS website. If it is past the 24 hours of the package being delivered you will have to submit the claim with the carrier and we will not be able to refund or replace any of the items. We will reship whatever is damaged if there are extra or we will send a refund if it is within 24 hours of it being delivered, but only as long as pictures are given to prove damage and you keep the box and product so the shipping company is able to pick it up so they can process the claim. Without the photos and package we cannot validate damage and cannot get a refund for your items being damaged. In those cases you will need to submit a claim to the shipping company to receive a refund. Email photos and name or order number to

Local pick ups in person are available at our display location in Brookings, Oregon. However for some items, your order may still take up to 10 business days to be ready. You will receive an email when the order is available for pick up.